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Mental illness is a problem in your workforce. It can seem invisible, but 1 in 5 people experience a diagnosable mental illness each year. Imagine 1 in 5 of your workers coping with mental illness, and the cost to your business is staggering. This complete guide tells you everything you need to know to recognize and help when an employee is struggling.

As the economy reopens and we all settle into a strange new normal, employers are faced with a new challenge: how to resume business while balancing what’s safe for your workers. You’re likely stocking up on cleaning supplies and masks, retrofitting workspaces and rearranging floorplans. But to fully support your workers, there’s more to consider than hygiene and health. 

Tensed male nurse leaning on wall in corridor

COVID-19 and its complications will hit frontline workers the hardest. It’s difficult enough in normal times when an employee comes to you struggling with something in their lives that you have no resources to address. What do you do when every one of your employees is suddenly anxious and overwhelmed with the same mounting crisis?

When working with a Resource Navigator, your employees are not just getting connected to community resources—they’re being coached on having difficult conversations with their landlords, they’re being empowered to take control of thousands of dollars in medical debt, and they’re getting the tools and information they need to be better prepared for whatever life throws at them…not just today but months, and even years, from now. 

Medical Debt

“I’ve stopped checking my mail,” said Travis, overwhelmed by the past-due medical bills and collections notices piling up in his mailbox. Unfortunately, Travis’ situation is all too familiar. It seems like every week another family is in the news, sharing their story about unexpected medical bills, unaffordable healthcare costs, or being so burdened by medical debt that they have to file for bankruptcy. These stories aren’t anomalies; they’re very much a reflection of reality.

Food insecurity is the lack of access, at times, to enough food to meet all household members’ nutritional needs. And it’s often invisible to those who aren’t experiencing it. You may never know that one of your employees is skipping meals at home because he/she lacks the money or resources to maintain an adequate diet every day.

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