Content Specialist

WorkLife Partnership seeks a Content Specialist with 2-4 years of experience in creating written and visual content across multiple channels to drive audience engagement. This position will play an integral role within WorkLife’s Sales & Marketing Team by developing and supporting content strategies that engage our dual customer (employer/client) as we continue to scale our services across the country.

 

Job Summary

The Content Specialist will actively participate in content marketing strategies that support WorkLife’s national business growth and program utilization. The Content Specialist will be responsible for the content creation process for WorkLife’s external communications, creating awareness of WorkLife’s brand, services, and value proposition among our target audiences. This position will work across teams to ensure we’re communicating the right message, at the right time, and through the right medium so that we’re moving our audiences from awareness to engagement.

 

 

Responsibilities

  • Under the direction of the Senior Director of Employer Engagement, drives a marketing and communications strategy that informs and engages WorkLife’s target audiences
  • Creates content for WorkLife’s external communications from start to finish, including writing, researching, and editing; managing internal stakeholder feedback; and distributing strategically across appropriate channels
  • Drives awareness of WorkLife’s brand by effectively communicating the value of our key services
  • Develops and manages a robust editorial calendar­, ensuring target audiences receive compelling, concise, and consistent messaging
  • Supports in developing and maintaining WorkLife’s audience personas to create personalized messaging that meets our audiences where they are at
  • Builds email marketing campaigns, including writing, designing, list segmentation, and automation creation
  • Assists with WorkLife’s public relations and media outreach efforts to position the organization for greater media visibility
  • Develops and maintains brand standards for external communications; ensures consistent brand identity and positioning in every communication
  • Drives day-to-day website operations; ensures website messaging compels visitors to convert to potential sales leads
  • Develops sales collateral and tools (sales sheets, case studies, presentations)
  • Defines and tracks key metrics for content engagement and performance (views, open rates, conversions, click-throughs) and makes informed improvements as necessary
  • Manages relationships with external vendors/consultants (public relations, graphic design, web development, digital advertising, etc.)
  • Supports in identifying technology optimizations to improve the efficiency of our communications

 

 

Required Competencies

Communication: excellent writer and editor capable of adjusting message and tone based on audience

 

Attention to quality: ability to produce high quality, error-free work product under minimal supervision

 

Organization and planning: ability to set and meet deadlines; prioritize simultaneous requests

 

Strong interpersonal skills: ability to build rapport quickly and to work with colleagues across teams

 

Openness to feedback and ideas: willing to listen to and absorb feedback and different ideas; ability to put feedback into practice when appropriate

 

Creative thinker: ability to approach projects creatively; explore innovative solutions when tactics aren’t successful

 

Highly responsive and adaptable: ability to adapt, respond to, and stay highly organized in the context of evolving priorities

 

Technical aptitude: strong understanding of digital marketing tools, graphic design software, and content management systems

 

Independent learner: self-motivated to learn and grow in the position; takes responsibility for own successes; feels confident in asking questions to receive clarity

 

 

 

WorkLife Partnership values the lived and learned experience of all candidates and is committed to creating a diverse and inclusive workforce. We encourage qualified candidates with all different experiences and backgrounds to apply.


Compensation and Benefits

 

We are proud to offer a competitive salary and benefits package to our employees. The starting salary for the Content Specialist is $55,000-$59,000 annually, commensurate with experience. We also offer:

 

  • Health, dental, vision and life insurance
  • Vacation and sick time
  • Paid holidays
  • 401k (after one year)
  • Legal & identity protection services, short term disability, FSA and voluntary AD&D coverage also available
  • Semi-flexible schedule
  • Remote work based on location


To be considered for the Content Specialist position please send your resume, cover letter, and 3 writing samples to
jobs@worklifepartnership.org by 6 p.m. MT on Friday, October 1. Writing samples should reflect a diverse range of content, including blog posts, web content, press releases, social media posts, and/or email campaigns.

 

 

 

About WorkLife Partnership

WorkLife Partnership, founded in 2009, is a not-for-profit organization dedicated to economic equity and thriving workplaces in the U.S. WorkLife deploys its Resource Navigator services inside of business to minimize work disruptions, decrease absenteeism, improve workers’ financial stability, and ultimately increase employee retention and engagement by offering personalized, immediate, one-on-one assistance when workers need it most.  We are People Helping People Solve Real Problems. WorkLife’s services are available to over 200,000 workers in over 25 states across the country.

 

Our Core Values

Brave • Cultivating Potential • Calm Resilience • Enthusiastically Entrepreneurial • Data Storytellers • Connection